Frequently Asked Questions
What products does Price Match apply to?
What products does Price Match apply to?
Price Match is valid for products of the same type, specification and manufacturer that we sell. The offer can be accepted if the competing offer is for the same model, version and packaging. Services (e.g. installation, maintenance) are not included in the price guarantee.
What types of offers do you accept? (Webshop, custom quote, etc.)
What types of offers do you accept? (Webshop, custom quote, etc.)
We can consider the following types of offers:
✔ Official webshop offers – Offers from online stores that are registered traders and distributors in Hungary.
✔ Written individual quotes – If an authorized reseller or wholesaler has provided a written quote.
✔ Publicly available prices – Offers on the competitor's website or price comparison sites.
We cannot take into account prices offered by private individuals, foreign webshops, or promotions that are not available to all customers (e.g. individual contract discounts).
What prices are you comparing? (Sale prices, special discounts, store prices, etc.)
What prices are you comparing? (Sale prices, special discounts, store prices, etc.)
Price Match applies to the following price types:
✔ Normal retail prices (prices advertised in webshops, stores)
✔ Promotional prices, as long as the promotion is available to all customers and is not restricted (e.g. not an offer reserved for a specific customer group)
✔ Written quotes from authorized distributors
We cannot compare the following:
❌ Limited-time, unique promotions (e.g. Black Friday, individual coupons, loyalty discounts)
❌ Offers from foreign webshops and non-Hungarian distributors
❌ Prices of used or discontinued products
How long will it take for me to receive a response to my offer?
How long will it take for me to receive a response to my offer?
We will usually respond within 1-2 business days of receiving your quote. When checking your quote, we will take into account the availability of the product, the market price, and the details of the competing offer. If we need further information, our customer service will contact you.
Can the price guarantee be combined with other discounts (e.g. coupons, volume discounts)?
Can the price guarantee be combined with other discounts (e.g. coupons, volume discounts)?
The discount provided by Price Match cannot be combined with other promotions, coupons or volume discounts. The purpose of the price guarantee is to ensure the best possible price for the given product, therefore it cannot be combined with other promotions or loyalty discounts.
Our web store customer service contact details:
If you have any questions about your order or need more information, please contact our customer service by phone or email and we will be happy to help!
Email: info@energiamegujitas.hu
Phone: +36 20 220 3049 | +36 70 513 3558
Opening hours:
Monday - Friday: 08:00 - 16:00
Saturday - Sunday: Closed